Warranty Information

CERTIFICATE OF LIMITED WARRANTY

SPI provides an original equipment manufacturer three-year (3 years) Limited Warranty on all night vision devices, thermal imagers, laser emitting products, and advanced electro-optical systems made by SPI. The Limited Warranty covers design flaws, materials failure, and workmanship issues as outlined in detail below:

OEM Limited Warranty:

This product is guaranteed to be free from manufacturing defects in material and workmanship under normal use for a period of three (3) years from the date of purchase. In the event that a defect covered by the below warranty occurs during the applicable period stated above, SPI, at its discretion, will either repair or replace the product; such action on the part of SPI shall be the full extent of SPI, and the Customer’s sole and exclusive reparation. This warranty does not cover a product if it has (a) been used in ways other than its normal and customary manner; (b) subjected to misuse; (c) subjected to alterations, modifications or repairs by the Customer of by any party other than SPI without prior written consent of SPI; (d) special order or “close- out” merchandise or merchandise sold “as-is” by either SPI or the SPI dealer; or (e) merchandise that has been discontinued by the manufacturer and either parts or replacement units are not available due to reasons beyond the control of SPI. SPI shall not be responsible for any defects or damage that in SPI view are a result from the mishandling, abuse, misuse, improper storage or improper operation of the device, including use in conjunction with equipment that is electrically or mechanically incompatible with, or of inferior quality to, the product, as well as failure to maintain the environmental conditions specified by the manufacturer. CUSTOMER IS HEREBY NOTIFIED THAT OPERATION OF THE EQUIPMENT DURING DAYLIGHT HOURS OR UNDER ANY EXCESSIVE LIGHT CONDITIONS MAY PERMANENTLY DAMAGE THE INTERNAL COMPONENTS OF THE UNIT AND SAID DAMAGE WILL NOT BE COVERED UNDER THIS WARRANTY. This warranty is extended only to the original purchaser. Any breach of this warranty shall be enforced unless the Customer notifies SPI at the address noted below within the applicable warranty period. The Customer understands and agrees that except for the foregoing warranty, no other warranties written or oral, statutory, expressed or implied, including any implied warranty of merchantability or fitness for a particular purpose, shall apply to the product. All such implied warranties are hereby and expressly disclaimed.

Limitation of Liability:

SPI will not be liable for any claims, actions, suits, proceedings, costs, expenses, damages or liabilities arising out of the use of this product. Operation and use of the product are the sole responsibility of the Customer. SPI sole undertaking is limited to providing the products and services outlined herein in accordance with the terms and conditions of this Agreement. The provision of products sold and services performed by SPI to the Customer shall not be interpreted, construed, or regarded, either expressly or implied, as being for the benefit of or creating any obligation toward any third party of legal entity outside SPI and the Customer; SPI obligations under this Agreement extend solely to the Customer. SPI liability hereunder for damages, regardless of the form or action, shall not exceed the fees or other charges paid to SPI by the Customer or customer’s dealer. SPI shall not, in any event, be liable for special, indirect, incidental, or consequential damages, including, but not limited to, lost income, lost revenue, or lost profit, whether such damages were foreseeable or not at the time of purchase, and whether or not such damages arise out of a breach of warranty, a breach of agreement, negligence, strict liability or any other theory of liability.

Please note that the exact details and processes for exercising the warranty are listed in the Operator Manual.